FAQs

General

Where can I buy Cliradex?

You can buy Cliradex at your eye-care professional’s office using our “Find a Doctor” tool, or you can purchase directly through this website.

What is your standard processing time for orders placed on this site?

Cliradex.com currently handles orders placed and shipped in the U.S. only. Orders received by 2 p.m. EST ship same day via USPS First-Class Mail.

Do you do animal testing on any of your products?

No animal testing was conducted. Cliradex was subject to cosmetic safety and efficacy tests before launch. These tests did include Repeated Insult Patch Test (RIPT) on humans and users tested the formulation as a lid wipe. The alternative HETCAM (Hen’s Egg Test Chorioallantoic Membrane) test was performed, so animals did not have to be used.

Is Cliradex available outside of the United States?

Cliradex is currently available for purchase in Canada on Cliradex.ca and through some Canadian eye-care providers. Please see our list of providers on the Cliradex.ca site.

Is Cliradex available on Ebay?

Cliradex towelettes are available online at Cliradex.com and a limited number of online resellers. Currently, Bio-Tissue Inc., the manufacturer of Cliradex®, is not providing it through eBay.

Are your products socially and environmentally responsible?

Yes. Cliradex products come from a sustainable and reliable source. Terpinen-4-ol is produced from all natural sources, derived from Tea Tree Oil.

Where can I get Cliradex samples?

You can get Cliradex samples from your local eye doctor. If your local eye doctor does not offer Cliradex, we can send him or her samples. Please provide our Customer Service Team (888-296-8858) with their contact information.

Is the product Food and Drug Administration approved?

Cliradex Light is a cosmetic product and therefore does not require FDA approval.

Is the product safe?

Yes. Bio-Tissue Inc. provides only the highest quality products for use. In a Repeated Insult Patch Test (RIPT) report, Cliradex Light demonstrated no sensitization, no allergic reactions and no skin irritation.

Why is ocular hygiene important?

Ocular irritation and blepharitis are known to be primarily caused by bacteria and microbes on the eyelids. These microorganisms release waste and byproducts that are inflammatory and can damage the ocular environment.

Cliradex Towelettes

Why should I use Cliradex instead of Tea Tree Oil?

Tea Tree Oil (TTO) used directly on or around the lid-margin of the eye can be rather irritating. Cliradex contains 4-Terpineol, which is a key component of TTO. It has been clinically proven to be the most important ingredient of TTO that kills Demodex mites, yet is safe and effective for everyday use and won’t dry out the skin.

I’ve been diagnosed with Meibomian Gland Dysfunction (MGD) with demodex brevis. How well does Cliradex work on Demodex brevis if they live inside the glands?

4-Terpineol, the most important ingredient in Cliradex has the ability to clean the skin deeper.

Will it irritate my eyes?

Cliradex is unlike anything you have experienced in the past. Its natural cleansing properties go to work as soon as it touches your skin. Many people report a cool, soothing, menthol-like sensation upon application, but this feeling generally subsides after about one minute as the formulation dries on your skin and lashes. To help alleviate this sensation, it is recommended that you keep your eyes closed until the sensation dissipates.

What is the chemical composition of Cliradex?

It is mostly 4-Terpineol, derived from Tea Tree Oil. Tea Tree Oil is made up of over 100 chemical compounds. The most important of these is 4-Terpineol, a natural cleanser. It does not contain cineole, the component of Tea Tree Oil typically responsible for skin irritation.

How long should I use Cliradex and how many times a day should I use it?

Depending on the severity of your symptoms, your doctor may have different recommendations. For mild-to-moderate symptoms, we recommend using Cliradex once daily for 6-8 weeks. For moderate-to-severe symptoms, we recommend using Cliradex twice daily for 6-8 weeks.

How close to my lid-margin should I use Cliradex?

You should get as close as possible without getting Cliradex in your eye. However, the most important ingredient in Cliradex is highly permeable, so there is no need to scrub vigorously. Just wipe the upper and lower lid in a gentle sweeping motion. You should also apply on the inside bridge of the nose, along-the-brow line and upper portion of the cheekbone. You can print our application instructions and see the “How to use video” on this website. https://www.youtube.com/watch?v=StDk9nbdg2Y

What is in Cliradex? What are the ingredients?

Cliradex is made with the best nature has to offer. The most important ingredients in Cliradex are water and 4-Terpineol, a natural organic compound found in melaleuca alternifolia. 4-Terpineol is the most important ingredient of Tea Tree Oil. The other ingredients in Cliradex are in less than 1 percent of the patented solution and are Glycerin, Polysorbate 20, Polysorbate 80, Carbomer, Triethanolamine.

Cliradex Light Foam Cleanser

What is Cliradex Light?

Cliradex Light is a foaming eyelid cleanser designed for everyday ocular hygiene.

What is Cliradex Light used for?

Cliradex Light is for everyday ocular hygiene. Good ocular hygiene can relieve irritation and prevent development of ocular diseases such as blepharitis and Dry Eye.

How do I know the product will work?

Cliradex Light is formulated with 4-Terpineol (T4O), the most important component of Tea Tree Oil. To learn more about the benefits of using T4O, please visit our resources online at www.cliradex.com

How do I use Cliradex Light?

Cliradex Light is easy to use. Follow the simple instructions on the back of the canister:

1. Shake well before use
2. Start with clean hands and face
3. Dispense a dime-sized amount of Cliradex Light onto fingertips
4. Use hands to rub foam into a light lather
5. Close eyes firmly and apply to affected area and surrounding facial area
6. Rub gently into skin until fully absorbed

Pro Tips: Use a small amount, the foam expands quickly. No clean up needed!

How often should I use Cliradex Light?

At least once a day. Cliradex Light may be used two to three times daily for maximum eye and skin benefit.

How long will the product last?

About one month. This may vary depending on frequency of use.

How should I store the product?

Cliradex Light is a canister product and can be stored at room temperature. Do not store at temperatures above 120°F. Cliradex Light has a shelf life of one year.

What is the difference between Cliradex Light and Cliradex towelettes?

  • Cliradex towelettes are recommended by doctors for hygiene issues related to Demodex mites and addressing severe ocular irritation.
  • Cliradex Light is an everyday ocular hygiene product designed to relieve symptoms of blepharitis and maintain a clean and healthy ocular environment.

GENERAL

Where can I buy Cliradex?

You can buy Cliradex through your local eye doctor through our “Find a Doctor” tool or you can purchase directly through this website.

What is your standard processing time for orders placed on this site?

Cliradex.com currently handles orders placed and shipped in the U.S. only. Orders received by 2pm EST ship same day via USPS First Class Mail.

Do you do animal testing on any of your products?

Cliradex was subjected to Cosmetic safety and efficacy tests prior to its launch. These tests did include Repeated Insult Patch Test (RIPT) on humans and users tested the formulation as a lid wipe. No animal testing was conducted, however the alternative HETCAM test was performed so animals did not have to be used.

Is Cliradex available outside of the United States?

Cliradex is currently available for purchase in Canada on Cliradex.ca and through many Canadian eye care providers. Please see our list of providers on the Cliradex.ca site.

Is Cliradex available on Ebay?

Cliradex® towelettes are available online at Cliradex.com and a limited number of online resellers. Currently, BioTissue Inc., the manufacturer of Cliradex®, is not providing it thru Ebay.

Are your practices socially and environmentally responsible?

Yes it comes from a sustainable source. Terpinen-4-ol is produced from all natural sources, rectified from Tea Tree oil. We made an infographic about the process of making 4-Terpineol.

Where can I acquire Cliradex samples?

You can acquire Cliradex samples from your local eye doctor. If your local eye doctor does not offer Cliradex, we can send him or her samples. Please provide our Customer Service Team (888-296-8858) with their contact information.

CLIRADEX TOWELETTES

Why should I use Cliradex instead of Tea Tree Oil?

Tea Tree Oil (TTO) used directly on or around the lid margin of the eye can be rather irritating. Cliradex contains 4-Terpineol, which is a key constituent of TTO that has been clinically proven to be the active ingredient of TTO that kills Demodex mites, yet is safe and effective for everyday use and won’t dry out the skin.

Will it irritate my eyes?

Cliradex is unlike anything you have experienced in the past. Its natural cleansing properties go to work as soon as it touches your skin. Many people report a cool, soothing, menthol-like sensation upon application, but this feeling generally subsides after about 1 minute as the formulation dries on your skin and lashes. To help alleviate this sensation, it is recommended that you keep your eyes closed until the sensation dissipates.

What is the chemical composition of Cliradex?

Tea Tree Oil is made up of over 100 chemical compounds. The most important of these are 4-Terpineol with miticidal and anti-inflammatory properties. It does not contain cineole, which can be responsible for skin irritation.

How long should I use Cliradex and how many times a day should I use it?

Depending on the severity of your symptoms, your doctor may have different recommendations. For mild to moderate symptoms, we recommend using Cliradex once daily for 6-8 weeks. For moderate to severe symptoms, we recommend using Cliradex twice daily for 6-8 weeks.

How close to my lid margin should I use Cliradex?

You should get as close as possible without getting Cliradex in your eye. However, the active ingredient in Cliradex is highly permeable, so there is no need to scrub vigorously. Just wipe the upper and lower lid in a gentle sweeping motion. You should also apply on the inside bridge of the nose, along the brow line, and upper portion of the cheekbone. You can print our application instructions and see the “How to use video” on this website.

What is in Cliradex? What are the ingredients?

Cliradex is made from the best nature has to offer. The key ingredient in Cliradex is simply water and 4-Terpineol, a natural organic compound found Melaleuca alternifolia. 4-Terpineol is the most effective ingredient of tea tree oil. The other ingredients in Cliradex are in less than 1% of the patented formulation and are Glycerin, Polysorbate 20, Polysorbate 80, Carbomer, Triethanolamine.

CLIRADEX FOAM CLEANSER

What is Cliradex Light?

Cliradex Light is a foaming eyelid cleanser designed for everyday ocular hygiene.

Is the product FDA approved?

Cliradex Light is a cosmetic product and therefore does not require FDA approval

What is Cliradex Light used for?

Cliradex Light is for everyday ocular hygiene. Good ocular hygiene can relieve irritation and prevent development of ocular diseases such as Blepharitis and Dry Eye

How do I know the product will work?

Cliradex Light is formulated with 4-Terpineol (T4O), the most important component of Tea Tree Oil. To learn more about the benefits of using T4O, please visit our resources online at www.cliradex.com

How do I use Cliradex Light?

Cliradex Light is easy to use. Follow the simple instructions on the back of the canister:
1. Start with clean hands and face
2. Dispense a dime-sized amount of Cliradex Light onto fingertips
3. Use hands to rub foam into a light liquid
4. Close eyes firmly and apply to affected area and surrounding facial area
5. Rub gently into skin until fully absorbed

Pro Tips: Use a small amount, the foam expands quickly. No clean up needed!

How often should I use Cliradex Light?

At least once a day. Cliradex Light may be used two to three times daily for maximum eye and skin benefit.

How long will the product last?

About 1 month. Mileage will vary depending on frequency of use.

How should I store the product?

Cliradex Light is a canister product and can be stored at room temperature. Do not store at temperatues above 120F. Cliradex Light has a shelf life of 1 year.

Why is ocular hygiene important?

Ocular irritation and Blepharitis are known to be primarily caused by bacteria and microbes on the eyelids. These microorganisms release waste and byproducts that are inflammatory and can damage the ocular environment.

What is the difference between Cliradex Light and Cliradex Towelettes

Cliradex Towelettes contain a more concentrated formulated recommended by doctors for killing Demodex Mites and addressing severe ocular irritation. Cliradex Light is an everyday ocular hygiene product designed to relieve symptoms of Blepharitis and maintain a clean and healthy ocular environment.

Is the product safe?

Yes, absolutely. Bio-Tissue only provides the highest quality products for use. In a RIPT report, Cliradex Light demonstrated zero sensitization, zero allergic reactions, and zero skin irritation.